Designing for social innovation – a talk by Sarah Drummond from Snook

Sarah Drummond from Snook is coming out to Australia. She’ll be presenting at a bunch of conferences and different events around the country. In Melbourne RMIT will be hosting her, for two events (a talk and a workshop) in the new shiny design hub. I’ll be sussing out both and recording the talk for those who can’t make it. I’m really interested to hear more about her work after doing some research on it during Project Albury, my honors year project.

Anyhow for more details read below…

Sarah’s talk will focus on public realm service design and Snook’s approach to designing new futures with citizens and governments. For example, Do-tanks for governments can use design thinking techniques and service design process as a way to innovate public services and turn policy into action in their own countries. Snook see service design as a powerful tool to solve complex social issues and designing new futures.Sarah Drummond is the Co-founder and Director of Service Design Social Innovation outfit Snook. Sarah focuses on making social change happen by re-thinking public services from a human perspective. With a Masters of Design Innovation from Glasgow School of Art, Sarah is a social entrepreneur, unashamedly proving the value of design in central government and defining a meaningful role for designers in the public sector. Her work challenges the role design can play within the public sector, and as the winner of the first Scottish Social Innovation Camp, Sarah is ambitiously challenging the way governments operate and make policies through initiatives such as MyPolice.